For us, service is the interaction of trained customer technicians, precise service machines, and worldwide logistics. Only when all components within the textile process are perfectly monitored, started-up and maintained, they reach their full potential during actual running conditions.

To provide optimal service always and everywhere, the companies within the Truützschler Group revert to their international network. The worldwide customer service organisation of the Truützschler headquarters and its according subsidiaries in the US, Brazil, India and China also support the customer service.

An especially positive effect is generated during the daily cooperation with specialists. Thus, synergies are used between construction and field service, to simplify maintenance routines by optimised constructions, for instance.